We are committed to providing you with the best possible care. In order to achieve this, we need your assistance and your understanding of our insurance filing policy.
We must emphasize that as your vision care provider our relationship is with you, not your insurance company. While the filing of insurance claims is a courtesy that we extend to you, all charges are ultimately your responsibility from the date the initial services are rendered. We will gladly file insurance claims for you to your insurance company, however, in the event that the claim goes unanswered or is denied, the balance due will be billed to you. Also, please keep in mind that we accept many different insurance plans. Knowledge of the terms and eligibility requirements of your particular plan is your responsibility.
Re-filing of claims due to incomplete or inaccurate information provided to us may incur a $10.00 re-filing fee. Charges not covered by insurance should be rendered at time of service unless other arrangements are made in advance. Thank you.
Med West Eyecare